Top 12 AI Trends for 2020

Top 12 AI Trends for 2020



AI is certainly not a buzzword anymore and it does not like the thrill is going to wear off in 2020 or soon. In today’s tech-driven world, we all are experiencing an amazing growth of AI technology with so many new advantages. This revolutionary AI technology is changing the way people live and work. This blog speaks about the top 12 AI trends to watch in 2020.  In short, 2020 will be an exciting year for AI development.

Artificial intelligence (AI) trends for 2020

1. Artificial Intelligence in Manufacturing 

Do you want to achieve massive growth in productivity, environmental friendliness, and quality of life? Then, AI plays a significant role in manufacturing industry by bridging the gap between research and implementation. You can use it in your manufacturing unit for quality checks, maintenance of machinery, to reduce environmental impact, supply chain communication, to improve customer service, post production support and much more.

2. Artificial Intelligence in Cyber Security

AI and Machine Learning tools are playing a major role in cybersecurity. AI in cybersecurity is beneficial because it improves how security experts of companies scrutinize, study, and understand cyber-crime. The combination of AI and machine learning improves digital security. Using it, you can create biometric-based login techniques, detect threats and malicious activities via predictive analysis, and enhance learning and analysis through natural language processing (NLP) for your business.

AI in Cyber Security

3. Facial Recognition

Facial recognition has been gaining eminence in recent times because of the benefits it offers over the traditional security methods. In 2020, it is expected that our interaction with face recognition technology will increase. This year top facial recognition trends will be e-commerce and digital banking for fraud mitigation, improved personalized customer experience, enhanced airport security and border security management, health care, facial recognition for payments, tourism, digital advertising, and much more.

4. Artifical Intelligence in Health care 

In 2020, AI along with several other technologies will help healthcare organizations to efficiently operate for improved patient care. This year AI and machine learning will offer better way to spot diseases, robots will be reached beyond surgical tasks, AI-enabled genomic will determine personalized treatment, AI-neural network will improve healthcare biometrics, and digital twins will determine possibility for successful outcomes.

AI in healthcare

5. Artifical Intelligence and Blockchain 

AI and Blockchain are quite a powerful combination which will improve every industry virtually in which they will be implemented. In 2020, Blockchain and AI will be combined to upgrade everything starting from food supply chain logistics, healthcare record sharing to media royalties and financial security. AI + Blockchain will improve business data models, will make finance smarter, impose transparent governance, and will help in making retail industry intelligent through predictive analysis.

6. Robotics Process Automation 

RPA is a subset of AI that empowers companies to configure software robots to get the data and perform routine tasks. It is expected that in 2020, it will be used for various processes in the organization across departments to manage consumer-focused and external processes. RPA bots will help in lessen human blunders as they will fit well to deal with data-intensive jobs effectively and that also without mistake. It will help industries to reduce their security risk and liberate people to focus on high-value work.

Read Also: How Artificial Intelligence Can Help Build Smart Cities

7. NLP & Speech Recognition 

Natural language processing is an evolving set of computer and AI-based technologies that let computers to learn, recognize, and produce content in human language. This technology works closely with speech recognition engines. It is expected that the combination of AI+ NLP+ML+ Speech Recognition will truly transform the experience and probably will take over the voice search market in 2020.

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8. Artificial Intelligence in AR and VR 

AR, VR, and AI have entered the business world long back and also proved their prospective individualism. But, from the year 2020 onwards, developers and business leaders will look forward to discussing the potential of their collaboration. We will observe rise in the number of AR avatars, 5G will speed up AR/VR revolution, better opportunity for remote assistance via AR/VR, advancement in AR/VR displays, advent of WebAR, and will see gear up vehicles with the power of AR. In short, AI-powered AR/VR will transform the digital experience completely.

Artificial intelligence in AR

9. Voice-Centric Apps 

Applications of voice technology are seen everywhere and it is expected that it will open new doors to build consumer relationships in the next five years. In 2020, voice user interface will advance and, in that security, will be a major focus. Conversions will be more streamlined and these voice-centric apps will offer improved individualized experience. In short, as customers are becoming more comfortable and reliant upon voice technology, it will become a primary interface to the digital world in 2020.

10. Real-Time Interactions with Customers 

Do you want to overhaul your consumer experience strategy in 2020? Then, integrating AI in your marketing strategy will offer you tremendous potential to manage real-time consumer interaction and improve customer engagement in 2020. It will help you beyond boosting your sales. AI will help you in identifying your best customer in the future through building customer profiles, identifying consumer trends, and formulating tighter potential target audiences.

11. Quantum Computing AI Applications 

It is estimated that the use of quantum computing AI applications will boost machine’s learning abilities. This will lead to improvements in the development especially in the financial sectors. This quantum computing and AI integration in apps can solve complex problem quickly, build better models, handle large datasets, and combat fraud detection easily. So, for the coming years, combination of AI and quantum computing is a mega buzzword.

12. AI-powered Chatbots

It is projected that by the end of 2020, you will find AI-powered Chatbots use cases across all industries and business functions like sales, marketing, internal process automation, customer service, and so on. Today, it offers improved online customer support and in-app support to the customers. Also, it helps in accelerating the efficiency of the internal workforce productivity across the organization. It helps in lead generation, lead nurturing, appointment booking, and better customer engagement. But it is assumed that in 2020, the use cases of AI Powered Chatbots will be as efficient as human in using predictive and sentiment analysis. It will be able to offer solutions to complex queries without escalating for future human assistance.

AI powered Chatbot


In a nutshell, the above-listed top 12 Artificial Intelligence trends have the capability to revamp the world in 2020. However, there is still a possibility of improvement in the above-discussed trends that could transform the way enterprise functions. Still, there is much more to add to this. So, it is an excellent idea to unwind the potential of AI and ML in 2020 with feature-rich and insightful application development.

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