A chatbot is an artificial intelligence software which provides an automated conversation with human user in natural language. It can be used for improving sales, marketing, CRM, workflows and business automation.
Chatbot applications streamline interactions between people and services, enhancing customer experience 24*7
Can increase sales by providing precise information about a product or service and can be a great tool for marketing.
Chatbot can handle user’s queries and provide quick responses to the customer and improve Quality of service.
Chatbot can be used to automate the workflows and a user can give the inputs in natural language.
Chatbots are great tools for information dissemination to the end users.
Based on the user’s intent and sentiments personalize recommendations can be generated.
Chatbots automate front office healthcare for streamlining admissions, discharge, transfer requests, schedule patient consultation requests, send and receive referrals.
Chatbots can be used to search products, Check inventory and Process return/exchange requests.
Chatbots can be used to manage generated leads, sales, product promotions, customer’s feedback and FAQs.
Chatbots can help booking tickets and plan a tour and manage customer’s feedback efficiently.
Chatbots can connect sales, customer support and provide quotes/estimates.
Chatbots can be a personal shopping assistant for product search, purchase, return and exchange.
Chatbots assign customer requests to support teams and manage the tickets.
Chatbots can enhance user's engagement by providing remarkable customer experience and can serve as sales agents.